Q1. Are you a trading company or factory?
We proudly operate as a leading manufacturing factory, devoted to delivering exceptional products.
Q2. What's the payment terms?
We provide flexible payment options for small testing orders, including Paypal, Western Union, T/T, and credit card, ensuring convenience for our clients.
For larger-scale bulk orders, we offer adaptable T/T and L/C options, catering to your financial preferences.
Q3. How do you control the quality?
Our rigorous quality control protocol is designed to maintain exceptional standards by preventing material mixing and ensuring superior excellence. We meticulously oversee quality throughout production, exclusively utilizing 304 and 316L materials. Each raw material undergoes a comprehensive 100% inspection, and during production, materials are strategically segregated with a detailed 10% inspection post-production. Should any issues arise, we conduct a full-scale 100% inspection to guarantee quality.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, our commitment to achieving unparalleled customer satisfaction drives us. Recognizing that perfection is an evolving goal, we are dedicated to minimizing quality concerns by employing only the finest premium materials from the outset. This diligent approach enables us to address potential issues swiftly and effectively. In rare cases of quality concerns, we take full responsibility, believing that our dedication today will cultivate prosperous relationships for the future. By consistently honoring our commitments, we nurture and maintain the trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are designed with precision to perfectly align with your requirements. Standard production orders are efficiently fulfilled within an impressive 7-10 days, while larger bulk orders are expertly managed within a streamlined 15-25 day timeframe, ensuring timely delivery.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, providing peace of mind and reliable assurance. Please note that gaskets are excluded from this warranty due to the varied nature of customer applications.