Q1. Are you a trading company or factory?
We are a distinguished manufacturing factory, dedicated to delivering superior products and unwavering service quality.
Q2. What's the payment terms?
For small testing orders, we offer flexibility with multiple payment methods including Paypal, Western Union, T/T, and credit card, catering to your convenience.
For larger bulk orders, we provide T/T and L/C options, ensuring flexibility and convenience tailored to your financial requirements.
Q3.How do you control the quality?
Our rigorous quality control processes are designed to prevent material mixing and guarantee excellence. We meticulously manage quality during production, using premium 304 and 316L materials. A thorough 100% inspection is conducted on raw materials, with a careful 10% inspection post-production. Should any issues arise, we implement a comprehensive 100% inspection to ensure unmatched quality.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are passionately committed to delivering unparalleled customer satisfaction. While we acknowledge that perfection is a journey, we are determined to minimize quality concerns by using only premium materials from the start. This proactive approach allows us to promptly address any potential issues. In the rare case of a quality problem, we take full responsibility, believing that today's dedication will build the prosperous relationships of tomorrow. By consistently upholding our commitments, we maintain the esteemed trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are meticulously crafted to align with your needs: Standard production orders are efficiently fulfilled within 7-10 days, while larger bulk orders are expertly managed within a 15-25 day timeframe.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, providing you with peace of mind and assured reliability. Please note that gaskets are excluded from this warranty due to the variety of customer applications.