Q1. Are you a trading company or factory?
We proudly stand as a leading manufacturing factory, dedicated to delivering products of superior quality and excellence.
Q2. What's the payment terms?
For small testing orders, we offer flexible payment options, including Paypal, Western Union, T/T, and credit card, to suit your convenience.
For larger bulk orders, we provide T/T and L/C payment terms, tailored to meet your financial requirements.
Q3. How do you control the quality?
Our rigorous quality control processes ensure unmatched excellence and prevent material mix-ups. We employ exclusive 304 and 316L materials and conduct a thorough 100% inspection of all raw materials. During production, materials are kept distinct, and a 10% inspection is conducted post-production. If any issues are identified, a comprehensive 100% inspection is performed to uphold our quality standards.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are driven by an unwavering commitment to achieving unparalleled customer satisfaction. While we view the pursuit of perfection as an ongoing journey, we strive to minimize quality concerns by using only the highest quality materials from the outset. This proactive approach allows us to address potential issues swiftly and effectively. In the rare event of a quality problem, we take full responsibility, believing that today's dedication lays the foundation for tomorrow's successful partnerships. By consistently honoring our commitments, we maintain the trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are meticulously tailored to align with your needs, ensuring precision and timeliness: Standard production orders are efficiently completed within 7-10 days, while larger bulk orders are expertly managed within a 15-25 day timeframe.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, providing you with peace of mind and dependable reliability. Please note that gaskets are excluded from this warranty due to the diverse range of customer applications.