Q1. Are you a trading company or factory?
We are a distinguished manufacturing factory, devoted to delivering superior products that meet the highest standards.
Q2. What's the payment terms?
For small testing orders, we provide flexibility with multiple payment options, including Paypal, Western Union, T/T, and credit card.
For larger-scale bulk orders, we offer T/T and L/C options to accommodate your financial preferences.
Q3.How do you control the quality?
We implement rigorous quality control measures to prevent material mixing and ensure superior quality. During production, we meticulously oversee quality using exclusive 304 and 316L materials. A comprehensive 100% inspection is executed on raw materials, followed by a 10% inspection post-production. Should any issues surface, a full-scale 100% inspection is conducted to maintain our high standards.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are driven by a profound commitment to achieving unmatched customer satisfaction. Recognizing that the journey to perfection is ongoing, we proactively minimize quality concerns by selecting only the finest premium materials from the outset. This diligent approach enables us to swiftly address any potential issues. In the rare event of a quality concern, we stand resolute in our promise to take full responsibility, confident that today's dedication will forge enduring relationships for tomorrow. By consistently honoring our commitments, we sustain the esteemed trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are meticulously crafted to meet your demands with remarkable accuracy: Standard production orders are efficiently completed within 7-10 days, while larger bulk orders are expertly managed within a streamlined 15-25 day timeframe.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, providing you with peace of mind and reliability. Please note that gaskets are excluded from this warranty due to the wide range of customer applications.