Q1. Are you a trading company or factory?
We are a premier manufacturing factory, wholeheartedly dedicated to delivering top-tier products and unmatched craftsmanship.
Q2. What's the payment terms?
For small testing orders, we offer the flexibility of multiple payment methods, including Paypal, Western Union, T/T, and credit card, to ensure convenience and ease.
For larger-scale bulk orders, we provide T/T and L/C options, tailored to accommodate your financial requirements and preferences.
Q3.How do you control the quality?
Our rigorous quality control measures are designed to prevent material mixing and ensure supreme excellence. We meticulously oversee quality during production, employing exclusive 304 and 316L materials. A comprehensive 100% inspection is conducted on raw materials, with a diligent 10% inspection post-production. In the event of any discrepancies, a full-scale 100% inspection is swiftly implemented to uphold our standards.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are unwaveringly committed to achieving unmatched customer satisfaction. We recognize the journey to perfection is ongoing, yet our proactive approach, using only the finest premium materials, minimizes quality concerns. In the rare occurrence of a quality issue, we take full responsibility, addressing it swiftly and effectively. Our dedication today builds prosperous relationships for tomorrow, nurturing the esteemed trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are strategically tailored to meet your needs with exceptional precision: Standard production orders are seamlessly fulfilled within an impressive 7-10 days, while larger bulk orders are meticulously managed within an efficient 15-25 day timeframe.
Q6. Warranty
We are delighted to extend a comprehensive one-year warranty on all our stainless steel products, offering you peace of mind and steadfast reliability. Please note that gaskets are not included in this warranty due to the diverse range of customer applications.