Q1. Are you a trading company or factory?
We are a distinguished manufacturing factory, dedicated to delivering products of the highest caliber.
Q2. What's the payment terms?
For smaller testing orders, we embrace a variety of payment methods, including Paypal, Western Union, T/T, and credit card.
For larger-scale bulk orders, we offer flexible payment options such as T/T and L/C to cater to your financial preferences.
Q3. How do you control the quality?
Our rigorous quality control protocols are designed to prevent material mixing and ensure excellence. We meticulously manage quality throughout production, utilizing only exclusive 304 and 316L materials. A comprehensive 100% inspection is conducted on raw materials, followed by a 10% inspection post-production. Should any issues arise, a full-scale 100% inspection is promptly executed.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are driven by an unwavering commitment to achieving extraordinary customer satisfaction. While we acknowledge that perfection is an ongoing pursuit, we remain dedicated to minimizing quality concerns by exclusively using the highest quality materials from the start. This proactive approach enables us to quickly and effectively address any potential issues. In the rare event of a quality concern, we are steadfast in our promise to take full responsibility, believing that today's dedication will cultivate prosperous relationships for tomorrow. By consistently honoring our commitments, we nurture and maintain the esteemed trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery schedules are finely tuned to meet your needs with exceptional precision: Standard production orders are fulfilled within an impressive 7-10 days, while larger bulk orders are managed within an efficient 15-25 day timeframe.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, ensuring peace of mind and steadfast reliability. Please note that gaskets are excluded from this warranty due to the diverse range of customer applications.