Q1. Are you a trading company or factory?
We are a renowned manufacturing factory, committed to providing superior products that adhere to the highest standards.
Q2. What's the payment terms?
For smaller testing orders, we offer a range of flexible payment options, including Paypal, Western Union, T/T, and credit card.
For extensive bulk orders, we accommodate your financial preferences with T/T and L/C options.
Q3. How do you control the quality?
We enforce stringent quality control protocols to avert material mixing and ensure superior quality. During production, our quality is meticulously managed using exclusive 304 and 316L materials. A thorough 100% inspection is conducted on raw materials, followed by a 10% inspection post-production. If any issues arise, a complete 100% inspection is executed to uphold our high standards.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, our unwavering commitment to unparalleled customer satisfaction drives us. Understanding that the pursuit of perfection is continual, we proactively minimize potential quality concerns by selecting only the finest premium materials from the onset. This rigorous approach enables us to swiftly address any issues that may arise. In the rare instance of a quality issue, we stand firm in our pledge to assume full responsibility, confident that today's efforts will cultivate lasting relationships for tomorrow. By consistently honoring our commitments, we uphold the esteemed trust and loyalty of our cherished customers.
Q5. How long is your delivery time?
Our delivery timelines are carefully structured to satisfy your needs with remarkable precision: Standard production orders are efficiently completed within 7-10 days, while larger bulk orders are expertly managed within a streamlined 15-25 day period.
Q6. Warranty
We are delighted to offer a comprehensive one-year warranty on all our stainless steel products, ensuring you peace of mind and reliability. Please note that gaskets are excluded from this warranty due to the diverse range of customer applications.