Q1. Are you a trading company or factory?
We proudly operate as a premier manufacturing factory, dedicated to delivering superior products that set the benchmark in quality and innovation.
Q2. What's the payment terms?
For small testing orders, we offer flexibility with multiple payment methods such as Paypal, Western Union, T/T, and credit card, catering to your convenience.
For substantial bulk orders, we provide tailored financial solutions with T/T and L/C options, aligning with your strategic financial planning.
Q3. How do you control the quality?
Our rigorous quality control protocols ensure that only the finest materials, specifically 304 and 316L, are utilized. We conduct meticulous 100% inspections on raw materials, maintain strict segregation during production, and implement a comprehensive 10% post-production inspection. In the unlikely event of an issue, a thorough 100% inspection guarantees that only the highest standards are met.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, our unwavering commitment to customer satisfaction drives us to proactively minimize quality concerns. By utilizing only premium materials from inception, we swiftly address any issues to uphold our promise of excellence. In the rare event of a quality problem, we take full responsibility, confident that our dedication today will foster enduring partnerships for the future. By consistently honoring our commitments, we nurture the trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are expertly tailored to meet your specific requirements: Standard production orders are delivered within a swift 7-10 days, while larger bulk orders are efficiently managed within a streamlined 15-25 day period, ensuring punctuality and reliability.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, providing peace of mind and unwavering reliability. Please note that gaskets are excluded from this warranty due to the varied nature of customer applications.