Q1. Are you a trading company or factory?
We proudly operate as a premier manufacturing factory, dedicated to delivering top-tier products to our clients.
Q2. What's the payment terms?
For small testing orders, we offer a variety of convenient payment methods, including Paypal, Western Union, T/T, and credit card to suit your preferences.
For larger-scale bulk orders, we provide flexible payment solutions with T/T and L/C options to meet your financial requirements.
Q3.How do you control the quality?
Our rigorous quality control measures ensure no material mixing and uphold excellence. We diligently manage quality during production, using exclusive 304 and 316L materials. Every raw material undergoes a thorough 100% inspection. During production, materials are meticulously segregated, and a 10% inspection is performed post-production. Should any issues arise, a comprehensive 100% inspection is conducted.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are passionately dedicated to achieving unmatched customer satisfaction. While the pursuit of perfection is continuous, we minimize quality issues by using only the best premium materials from the outset. This proactive approach allows us to effectively address any potential concerns. In the rare event of a quality issue, we stand by our commitment to take full responsibility, fostering prosperous relationships for the future. By consistently honoring our promises, we maintain the esteemed trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are strategically customized to precisely meet your needs: Standard production orders are efficiently fulfilled within an impressive 7-10 days, while larger bulk orders are expertly managed within a 15-25 day timeframe.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, ensuring peace of mind and enduring reliability. Please note that gaskets are excluded from this warranty due to the diverse range of customer applications.