Q1. Are you a trading company or factory?
We are a premier manufacturing factory, committed to providing top-tier products with unmatched quality.
Q2. What's the payment terms?
For small testing orders, we accommodate various payment methods including Paypal, Western Union, T/T, and credit card for your convenience.
For larger-scale mass orders, we accept T/T and L/C to accommodate your financial preferences.
Q3. How do you control the quality?
Quality control is our utmost priority to prevent material mixing and ensure premium quality. We meticulously manage quality at every production stage, utilizing only 304 and 316L materials. A rigorous 100% inspection is performed on raw materials. During production, materials are carefully segregated. Upon completion, a 10% inspection is carried out, and if any issues arise, a thorough 100% inspection is conducted to uphold our high standards.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are deeply committed to achieving the pinnacle of customer satisfaction. Our steadfast dedication to excellence means that we proactively select only the finest materials from the start, significantly reducing any quality concerns. This forward-thinking approach empowers us to swiftly and effectively resolve any potential issues. On the rare occasion of a quality concern, we remain resolute in our promise to take full responsibility, as we believe our unwavering commitment today will cultivate beneficial relationships tomorrow. By consistently upholding our promises, we continue to earn the trust and loyalty of our esteemed customers.
Q5. How long is your delivery time?
Our delivery timelines are meticulously crafted to align with your precise requirements: Standard production orders are promptly fulfilled within an impressive 7-10 days. For larger bulk orders, we efficiently manage the process within a 15-25 day timeframe, ensuring that your needs are met with both speed and accuracy.
Q6. Warranty
We proudly provide a comprehensive one-year warranty on all our stainless steel products, guaranteeing both peace of mind and dependable performance. Please be aware that gaskets are excluded from this warranty due to the diverse range of customer applications, ensuring clarity and transparency.