Q1. Are you a trading company or factory?
We are a dedicated manufacturing factory, specializing in producing top-quality equipment.
Q2. What's the payment terms?
For small testing orders, we accept a variety of payment methods including Paypal, Western Union, T/T, and Credit Card.
For larger orders, we accept T/T and L/C, ensuring flexibility and convenience for your transactions.
Q3.How do you control the quality?
Quality control is crucial to maintain the highest standards and avoid any material mixing or quality issues. From start to finish, we manage quality meticulously. We utilize only 304 and 316L materials, conducting a 100% inspection on raw materials. During production, we segregate different materials by location. After production, we select 10% of materials for inspection. If any issue is detected within this sample, we proceed to inspect 100% of the materials.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we take immense pride in our commitment to customer satisfaction. While we strive for perfection, we acknowledge that occasional quality issues may arise. From the outset, we meticulously source the correct materials, minimizing potential issues and ensuring rapid resolution if they occur. Our unwavering dedication to responsibility means that we promptly address any quality concerns, fostering trust and loyalty. We understand that shirking our responsibilities could lead to customer attrition, but by consistently upholding them, we cultivate enduring relationships with our valued clients.
Q5. How long is your delivery time?
For standard production runs, our delivery timeframe is a swift 7-10 days. For larger, bulk orders, anticipate a delivery period of 15-25 days, ensuring you receive quality products on schedule.
Q6. Warranty
We proudly offer a comprehensive one-year warranty on all of our stainless steel products, assuring you of their superior quality. Please note, gaskets are excluded due to varying customer applications, allowing us to tailor solutions to your specific needs.