Q1. Are you a trading company or factory?
We proudly operate as a manufacturing factory, driven by innovation and quality.
Q2. What's the payment terms?
For smaller testing orders, we offer flexible payment options including Paypal, Western Union, T/T, and credit Card.
For larger orders, we accept T/T and L/C, ensuring convenience and security in transactions.
Q3.How do you control the quality?
Quality control is paramount to preventing material mix-ups and ensuring superior quality. We meticulously monitor quality from start to finish, using only 304 and 316L materials. 100% inspection on raw materials is conducted, with different materials processed separately. Post-production, we inspect 10% of materials, and if any issue arises, we escalate to a 100% inspection, leaving no room for compromise.
Q4.If there is any quality problem,how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we take immense pride in our unwavering commitment to customer satisfaction. While we acknowledge that no company is flawless, and occasional quality issues may arise, our dedication to excellence ensures we provide the highest quality materials from the start. By doing so, we minimize downtime and swiftly address any concerns. Our philosophy is simple: by owning our responsibilities and consistently meeting our obligations, we build lasting relationships with our clients. We firmly believe that when we stand by our promises today, we secure our customer loyalty for tomorrow.
Q5. What is the estimated delivery time for your products?
Our efficient production processes ensure timely delivery. For standard orders, expect dispatch within 7-10 days. For larger bulk orders, the timeframe extends to 15-25 days, allowing us to maintain our high standards of quality while meeting your needs.
Q6. Warranty Information
We offer a comprehensive one-year warranty on all our exceptional stainless steel products, ensuring peace of mind and reliability. Please note, gaskets are excluded from this warranty due to their varied applications across different customer uses.