Q1. Are you a trading company or factory?
We proudly operate as a premier manufacturing factory, dedicated to delivering top-tier products of unmatched quality.
Q2. What's the payment terms?
For small testing orders, we offer a variety of payment options including Paypal, Western Union, T/T, and credit card to suit your convenience.
For larger-scale bulk orders, we provide flexible T/T and L/C options, tailored to meet your financial preferences.
Q3.How do you control the quality?
Our rigorous quality control protocols ensure no material mixing and uphold superior standards. We meticulously oversee quality at every production stage, exclusively employing top-grade 304 and 316L materials. A thorough 100% inspection of raw materials is conducted, with a detailed 10% inspection post-production. Should any issues arise, a comprehensive 100% inspection is promptly executed.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, our unwavering commitment to achieving unmatched customer satisfaction drives us. Understanding that perfection is an ongoing pursuit, we proactively minimize quality concerns by using only the finest premium materials from the outset. This diligent approach enables us to swiftly resolve any issues. In the unlikely event of a quality concern, we honor our commitment to assume full responsibility, believing that today's dedication nurtures prosperous relationships for tomorrow. By consistently upholding our promises, we maintain the esteemed trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery schedules are strategically crafted to meet your demands with exceptional precision: Standard production orders are efficiently fulfilled within an impressive 7-10 days, while larger bulk orders are meticulously managed within a swift 15-25 day timeframe.
Q6. Warranty
We are delighted to offer a comprehensive one-year warranty on all our stainless steel products, providing you with peace of mind and unwavering reliability. Please note that gaskets are excluded from this warranty due to the diverse range of customer applications.