Q1. Are you a trading company or factory?
We are a distinguished manufacturing factory, dedicated to delivering superior products.
Q2. What's the payment terms?
For small testing orders, we offer versatile payment options including Paypal, Western Union, T/T, and credit card.
For larger-scale bulk orders, we provide T/T and L/C options to align with your financial strategies.
Q3.How do you control the quality?
Our rigorous quality control protocols ensure material purity and product excellence. We meticulously monitor quality during production, employing exclusive 304 and 316L materials. A comprehensive 100% inspection is conducted on raw materials. During production, materials are meticulously segregated, with a 10% inspection post-production. If issues arise, a complete 100% inspection is promptly conducted.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are fervently driven by an unwavering commitment to achieving exceptional customer satisfaction. While we acknowledge that the quest for perfection is an ongoing journey, we are resolute in minimizing quality issues by exclusively sourcing the highest quality materials from the outset. This proactive approach enables us to promptly and effectively address any concerns. In the rare event of a quality issue, we stand firm in our promise to assume full responsibility, believing that today's dedication lays the foundation for fruitful relationships tomorrow. By consistently honoring our commitments, we cultivate and sustain the esteemed trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are meticulously tailored to cater to your needs with exceptional precision: Standard production orders are efficiently fulfilled within an impressive 7-10 days, while larger bulk orders are expertly managed within a streamlined 15-25 day timeframe.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, providing you with peace of mind and assured reliability. Please note that gaskets are excluded from this warranty, due to the diverse range of customer applications.