Q1. Are you a trading company or factory?
We are a distinguished manufacturing factory, unwavering in our mission to deliver superior products.
Q2. What's the payment terms?
For small testing orders, we provide a variety of payment options, including Paypal, Western Union, T/T, and credit card, ensuring flexibility and convenience.
For larger-scale bulk orders, we accommodate your financial preferences with T/T and L/C payment options.
Q3.How do you control the quality?
Our robust quality control protocols eliminate material mixing and guarantee excellence. We meticulously monitor quality during production, utilizing select 304 and 316L materials. A comprehensive 100% inspection is conducted on raw materials. During production, materials are diligently segregated, with a 10% inspection post-production. Should any issues arise, a rigorous 100% inspection is enacted.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are passionately committed to achieving unparalleled customer satisfaction. We acknowledge that the pursuit of perfection is an ongoing endeavor, yet we are resolute in minimizing quality concerns by exclusively utilizing the finest premium materials from the outset. This proactive and diligent approach enables us to swiftly and effectively address potential issues. In the rare event of a quality concern, we stand firm in our promise to assume full responsibility, believing that today's dedication will forge prosperous relationships for tomorrow. By steadfastly upholding our commitments, we nurture and maintain the esteemed trust and loyalty of our cherished customers.
Q5. How long is your delivery time?
Our delivery timelines are strategically tailored to meet your needs with exceptional precision. Standard production orders are seamlessly fulfilled within an impressive 7-10 days, while larger bulk orders are meticulously managed within an efficient 15-25 day timeframe, ensuring your satisfaction.
Q6. Warranty
We are delighted to extend a comprehensive one-year warranty on all our stainless steel products, providing you with peace of mind and unwavering reliability. Please note that gaskets are not included in this warranty, due to the diverse range of customer applications.