Q1. Are you a trading company or factory?
We are a distinguished manufacturing factory, renowned for delivering premier products of exceptional quality.
Q2. What's the payment terms?
For small testing orders, we offer flexible payment solutions, accommodating methods such as Paypal, Western Union, T/T, and credit card.
For substantial bulk orders, we provide convenient T/T and L/C options tailored to your financial preferences.
Q3.How do you control the quality?
Our rigorous quality control measures are designed to eliminate material mixing and uphold excellence. We meticulously monitor quality during production, employing exclusive 304 and 316L materials. An exhaustive 100% inspection is conducted on raw materials. During production, materials are meticulously segregated, with a 10% inspection conducted post-production. If any issues arise, a comprehensive 100% inspection is promptly implemented.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are driven by an unwavering commitment to achieving unmatched customer satisfaction. Recognizing that the pursuit of perfection is a continuous journey, we are resolute in minimizing quality concerns by exclusively utilizing the finest premium materials from the outset. This proactive approach enables us to swiftly and effectively address any potential issues. In the rare event of a quality concern, we stand firm in our promise to take full responsibility, believing that today's dedication will forge prosperous relationships for tomorrow. By consistently upholding our commitments, we nurture and maintain the esteemed trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are strategically tailored to meet your needs with exceptional precision: Standard production orders are seamlessly fulfilled within an impressive 7-10 days, while larger bulk orders are meticulously managed within an efficient 15-25 day timeframe.
Q6. Warranty
We are thrilled to offer a comprehensive one-year warranty on all our stainless steel products, providing you with peace of mind and steadfast reliability. Please note that gaskets are not included in this warranty, due to the diverse range of customer applications.