Q1. Are you a trading company or factory?
We proudly stand as a premier manufacturing factory, dedicated to delivering top-tier products that meet your highest expectations.
Q2. What's the payment terms?
For small testing orders, we offer flexibility with multiple payment methods, including Paypal, Western Union, T/T, and credit card, to suit your convenience.
For larger-scale bulk orders, we provide T/T and L/C options, tailored to accommodate your financial arrangements seamlessly.
Q3. How do you control the quality?
Our rigorous quality control measures are designed to prevent material mixing and ensure excellence. We meticulously oversee quality during production, exclusively utilizing premium 304 and 316L materials. A thorough 100% inspection is conducted on raw materials. During production, materials are carefully segregated, and a 10% inspection is performed post-production. If any issues arise, a full-scale 100% inspection is promptly implemented.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are driven by an unwavering commitment to achieving unparalleled customer satisfaction. While recognizing that perfection is a continuous journey, we remain resolute in minimizing quality concerns by exclusively utilizing the finest premium materials from the outset. This diligent approach empowers us to swiftly and effectively address any potential issues. In the rare occurrence of a quality concern, we stand firm in our promise to take complete responsibility, believing that today's dedication will forge prosperous relationships for tomorrow. By consistently upholding our commitments, we nurture and maintain the esteemed trust and loyalty of our cherished customers.
Q5. How long is your delivery time?
Our delivery timelines are strategically tailored to meet your needs with exceptional precision: Standard production orders are seamlessly fulfilled within an impressive 7-10 days, while larger bulk orders are meticulously managed within an efficient 15-25 day timeframe.
Q6. Warranty
We are pleased to provide a comprehensive one-year warranty on all our stainless steel products, offering you peace of mind and steadfast reliability. Please note that gaskets are not included in this warranty, due to the diverse range of customer applications.