Q1. Are you a trading company or factory?
We proudly operate as a premier manufacturing factory, dedicated to delivering top-tier products that meet and exceed your expectations.
Q2. What's the payment terms?
For small testing orders, we offer flexible payment options, including Paypal, Western Union, T/T, and credit card.
For larger-scale bulk orders, we provide convenient T/T and L/C payment options tailored to your financial preferences.
Q3. How do you control the quality?
Our rigorous quality control protocols ensure that no material mixtures occur, guaranteeing excellence. We meticulously oversee quality during production, utilizing exclusive 304 and 316L materials. Every raw material undergoes a thorough 100% inspection. During production, materials are carefully segregated to maintain purity, and a 10% inspection is conducted post-production. In the rare event of an issue, a comprehensive 100% inspection is swiftly implemented.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we are fervently driven by an unwavering commitment to achieving unparalleled customer satisfaction. We understand that perfection is an ongoing pursuit and remain resolute in minimizing quality concerns by exclusively utilizing the finest premium materials from the outset. This diligent and proactive approach enables us to swiftly and effectively address any potential issues. In the rare occurrence of a quality concern, we stand firm in our commitment to take full responsibility, believing that today's dedication will forge prosperous relationships for tomorrow. By consistently upholding our commitments, we nurture and maintain the esteemed trust and loyalty of our cherished customers.
Q5. How long is your delivery time?
Our delivery timelines are meticulously tailored to meet your needs with exceptional precision: Standard production orders are seamlessly fulfilled within an impressive 7-10 days, while larger bulk orders are meticulously managed within an efficient 15-25 day timeframe.
Q6. Warranty
We are pleased to offer a comprehensive one-year warranty on all our stainless steel products, providing you with peace of mind and steadfast reliability. Please note that gaskets are not included in this warranty, due to the diverse range of customer applications.