Q1. Are you a trading company or factory?
We are a dedicated manufacturing factory, proudly crafting our products with precision and care.
Q2. What's the payment terms?
For small testing orders, we accept convenient payment options like PayPal, Western Union, T/T, and Credit Card.
For larger, mass orders, we accept T/T and L/C, ensuring smooth and secure transactions.
Q3. How do you control the quality?
Quality control is paramount to prevent material mixing and ensure superior quality. We meticulously manage quality from start to finish, employing only two materials: 304 and 316L stainless steel. Each raw material undergoes rigorous 100% inspection. During production, materials are segregated by type. Post-production, a 10% sample is inspected; any issue found in this sample mandates a complete 100% inspection, guaranteeing excellence.
Q4. If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we take immense pride in our steadfast commitment to customer satisfaction. Although we may not achieve perfection every time, we diligently strive to deliver the most accurate materials right from the start, minimizing time spent on resolving quality issues. Our unwavering dedication ensures that if any quality concern arises, we are prompt to assume responsibility. We firmly believe in the principle that our diligent efforts today will yield positive returns tomorrow. Abandoning our responsibilities would mean losing our valued clients, but by consistently embracing them, we ensure enduring relationships with our customers.
Q5. What is the estimated delivery time for your products?
Our standard production lead time ranges from 7 to 10 days. For bulk orders, the delivery window extends to 15 to 25 days, ensuring efficiency and reliability in meeting your demands.
Q6. What warranty do you offer on your products?
We offer a comprehensive one-year warranty on all our stainless steel products, exemplifying our confidence in their quality. Please note that gaskets are excluded from this warranty due to their varied applications across different customer needs.