Q1. Are you a trading company or factory?
We are a dedicated manufacturing factory.
Q2. What's the payment terms?
For small testing orders, we accept payments via Paypal, Western Union, T/T, and Credit Card.
For bulk orders, we accept T/T and L/C.
Q3.How do you control the quality?
Ensuring quality is paramount to prevent material mixing and subpar products. We maintain strict quality control from start to finish, working exclusively with 304 and 316L materials. We perform 100% inspection of raw materials. During production, materials are kept separate. After completion, we inspect 10% of materials. If a 0.1% defect is found, we inspect all materials.
Q4.If there is any quality problem,how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we take immense pride in our unwavering commitment to customer satisfaction. While we acknowledge that perfection is a journey, not a destination, and minor quality issues may occasionally arise, our dedication to excellence ensures that we provide only the finest materials from the outset. This proactive approach minimizes any potential quality concerns, allowing us to focus on delivering exceptional solutions. Should any quality issues occur, we stand firmly behind our products, taking full responsibility and ensuring swift resolution. We believe that our collaborative efforts today will yield rewarding results tomorrow. By consistently honoring our commitments, we cultivate long-lasting relationships with our valued customers.
Q5. How long is your delivery time?
For standard production, our delivery time is typically 7-10 days. For bulk orders, you can expect a timeframe of 15-25 days, ensuring prompt and efficient service.
Q6. Warranty
All of our stainless steel products come with a comprehensive one-year warranty, reflecting our confidence in their quality and durability. Please note that gaskets are excluded from this warranty, as their applications vary based on customer needs.
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