Q1. Are you a trading company or factory?
We are a leading manufacturing factory, dedicated to delivering top-quality products.
Q2. What's the payment terms?
For small testing orders, we accept a variety of payment methods including Paypal, Western Union, T/T, and credit card.
For larger-scale mass orders, we accept T/T and L/C to suit your financial preferences.
Q3.How do you control the quality?
Quality control is paramount to prevent material mixing and ensure superior quality. We rigorously manage quality throughout the production process, using only 304 and 316L materials. A 100% inspection is conducted on raw materials. During production, materials are segregated. After completion, we conduct a 10% inspection, and if any issues are detected, a comprehensive 100% inspection is performed.
Q4.If there is any quality problem, how do you solve it?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we take immense pride in our unwavering commitment to customer satisfaction. While we acknowledge that perfection is an ongoing journey, we strive to minimize any quality concerns by ensuring the use of premium materials from the outset. This proactive approach allows us to address potential issues swiftly and efficiently. In the rare event of a quality issue, we stand firm in our pledge to take full responsibility, believing that our dedication today will yield rewarding relationships tomorrow. By consistently honoring our commitments, we maintain the trust and loyalty of our valued customers.
Q5. How long is your delivery time?
Our delivery timelines are designed to meet your needs with precision: Standard production orders are fulfilled within a swift 7-10 days, while larger bulk orders are efficiently managed within a 15-25 day period.
Q6. Warranty
We are pleased to offer a robust one-year warranty on all our stainless steel products, ensuring peace of mind and reliability. Please note that gaskets are excluded from this warranty due to variations in customer applications.