Q1. Are you a trading company or factory?
We are a dedicated manufacturing factory.
Q2. What are your payment terms?
For small-scale testing orders, we gladly accept Paypal, Western Union, T/T, and Credit Card payments.
For larger, mass orders, we accept T/T and L/C as payment methods.
Q3. How do you ensure quality control?
Quality control is paramount to prevent material mix-ups and ensure high standards. We meticulously manage quality from start to finish, utilizing only 304 and 316L materials. Our process involves 100% raw material inspection, and during production, different materials are handled separately. Post-production, we inspect 10% of materials, and if a 0.1% issue is found, a thorough 100% inspection is conducted to ensure quality.
Q4. How do you address quality issues if they arise?
At Wenzhou Yixite Fluid Equipment Co., Ltd, we take immense pride in our unwavering commitment to customer satisfaction. While we acknowledge that perfection is a continual pursuit, and minor quality issues might arise, our dedication remains steadfast. From the outset, we strive to provide only the highest quality materials, minimizing potential quality concerns. Should any issues occur, we promptly and responsibly address them, ensuring swift resolutions. Our philosophy is simple: by upholding our responsibilities today, we build enduring relationships for tomorrow. We firmly believe that by standing by our commitments, our valued customers will stand by us.
Q5. How long is your delivery time?
Our delivery times are designed to meet your needs efficiently. For standard production orders, expect your products within 7 to 10 days. For larger, bulk orders, our delivery timeframe extends to 15 to 25 days, ensuring quality and precision in every shipment.
Q6. Warranty
We offer a comprehensive one-year warranty on all our stainless steel products, ensuring peace of mind and reliability. Please note that gaskets are not covered under this warranty due to their varied applications across different customer needs.